Accessibility standard
ADA Title II
State and local governments, directly referencing WCAG.
Applies to: Public sectorWhat it is
Title II covers state and local government entities and their programs, services, and activities.
A 2024 DOJ final rule explicitly adopts WCAG 2.1 AA as the technical standard for government web and mobile content.
Who must comply
- State agencies and departments
- Counties, cities, and special districts
- Public universities, colleges, and K-12 districts
- Public libraries, transit, and utilities
Key requirements
- WCAG 2.1 AA conformance across all web content
- Accessible PDFs, forms, and online services
- Captioning for public video content
- Accessibility statements and feedback mechanisms
Risks of non-compliance
Federal investigations, formal complaints, loss of public trust, and mandated remediation timelines that strain budgets.
This is educational and not legal advice. Talk to your attorney about your specific exposure.
How Scale helps
We bring government and education sites to WCAG 2.1 AA, fix legacy PDFs, and stand up the documentation auditors expect.